Terms of Service

  • As the customer, you are responsible for maintaining safe access into and out of the yard – if we are unable to clean due to access, you will not be charged for a ‘first offence, but our full fee will apply to subsequent incidents; you must notify us immediately of any changes in the number of dogs, and prompt payment of balances due is required.
  • Inclement weather may make it hazardous or impossible to make a scheduled cleanup. In this event, we will be responsible for servicing your yard as soon as possible. If we are unable to make-up that particular cleanup, a charge of only 1.5x of your regular fee will apply at your next scheduled weekly appointment due to the additional waste and time required during the next cleanup.
  • Sorry, we do not accept cheques at this time. 
  • If for any reason your dog(s) will not be using the yard for a certain period (i.e. vacation, illness, etc.) and you do not wish to be charged for an unnecessary visit(s), please call at least 2 days in advance to suspend service.
  • That Dog Company assumes no liabilities for damages to yards, gates, pets or other properties.
  • Fees and Promotions are subject to change at any time. In this rare circumstance, you will be notified at least four (4) weeks prior to any changes.
  • Either party may terminate service (in writing) at any time. 
  • By initiating service, both parties agree to the above terms and responsibilities.

Company Information

  • Name: That Dog Company 
  • Ph: (416)272-9587
  • 33 Strathy Rd
    Ajax, ON L1S 2V2
  • President: Justin McLeod 
  • Media Biographies: Ami

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